Privacy Policy

1. Introduction

Welcome to CrossPromote ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our advertising platform service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address)
• Account credentials and authentication data
• Billing and payment information
• Communication preferences
• Support and correspondence records

2.2 Usage Data

We automatically collect usage information including:

• IP addresses and device identifiers
• Browser type and version
• Pages visited and time spent on our Service
• Referral sources and exit pages
• Operating system and device information

2.3 Advertising Analytics

For our advertising platform, we collect:

• Ad impression and click data
• User interaction with advertisements
• Performance metrics and analytics
• Geographic location data (aggregated)
• Campaign effectiveness data

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our advertising platform service
• Processing transactions and billing
• Improving our Service and user experience
• Providing customer support and responding to inquiries
• Sending service-related communications
• Analyzing usage patterns and platform performance
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted service providers who assist us in operating our platform, conducting business, or servicing you, including:

• Payment processors for billing and transactions
• Cloud hosting providers for data storage
• Analytics services for platform improvement
• Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure hosting infrastructure
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account information: Until account deletion or 3 years after last activity
• Transaction records: 7 years for tax and accounting purposes
• Analytics data: Up to 2 years for platform improvement
• Support communications: 3 years for quality assurance

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain circumstances
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing under certain conditions
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at hello@crosspromote.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide targeted advertising experiences
• Ensure platform security and prevent fraud

You can control cookie preferences through your browser settings, though this may limit some functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally, in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice through email or prominent notices on our Service.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@crosspromote.app
Website: https://crosspromote.app

We will respond to your inquiries within 30 days of receipt.